Contact Support

WorkLedger support

For general WorkLedger support, installation assistance, licensing questions or technical problems, contact:

Email:
support@esahayi.in

What to include in your support request

To help us understand the issue, please include relevant information such as:

• Your name.
• A contact email address or mobile number.
• The WorkLedger application version.
• A short description of the problem.
• Screenshots or error messages where useful, provided they do not expose confidential business information unnecessarily.

Please do not send passwords, MPINs, biometric information, keystore files, backup passwords, private keys or other security credentials.

Licensing and activation

For trial, registration, activation, authorized-device or licensing issues, contact WorkLedger support using the email address above.

Where applicable, include the mobile number or email address used during WorkLedger registration so that the support team can locate the relevant licensing record.

Privacy and data requests

For questions about the WorkLedger Privacy Policy, registration data, licensing records or requests concerning personal information held by e-Sahayi, use the same support email and include “WorkLedger Privacy Request” in the subject line.

Privacy and deletion requests may require reasonable identity or account verification before changes are made to licensing or support records.

Local WorkLedger business data

e-Sahayi does not maintain a cloud copy of ordinary WorkLedger business records and therefore cannot restore lost local business data unless you have a usable WorkLedger backup.

Use WorkLedger's Manual Backup and Automatic Backup features regularly and keep backup copies in a private, trusted location.

Backup and restore support

If you experience a Backup or Restore problem, please describe:

• Whether the backup was created manually or automatically.
• The approximate date of the backup.
• The error message shown by WorkLedger, if any.

Do not email a WorkLedger backup file unless support specifically asks for it and you understand that the backup may contain confidential worker, wage, site and financial information.

Response and availability

Support requests are reviewed as reasonably possible. Response times may vary depending on the nature of the enquiry and support availability.

Developer

Application: WorkLedger
Developer: e-Sahayi
Website: https://workledger.esahayi.in/

Privacy Policy  ·  Terms & Licensing